Serious problems with BOSE Lifestyle CD player

Posted by Bjorn Wanders [IP: 194.134.14.31] on December 31, 1998 at 05:12:43:

In Reply to: Serious problems with BOSE Lifestyle CD player posted by Alan L. Maier [SysOp] December 29, 1998 at 22:27:03

Alan,

> I must say to the defense of Bose, they have a reputation of taking care
> of their customers. Your problem is not normal - and it is terribly
> unfortunate for you to be getting a "run around" like you are. Clearly you
> had a defective sample which should have been replaced right away without
> hesitation.

Even worse, they denied my problem and gave me a spare center.

They tend to stick to the fact that it is a production-line problem and all models have it and BOSE USA won't do anything about it. If they say it, who am I to argue with them?

Bjorn.

Follow Ups:

• Serious problems with BOSE Lifestyle CD player - Alan L. Maier [SysOp] 21:01:59 12/31/98 (3)
  • Serious problems with BOSE Lifestyle CD player - Bjorn Wanders 09:01:14 01/08/99 (2)
    • Serious problems with BOSE Lifestyle CD player - Nigel Pond [SysOp] 10:28:25 01/08/99 (1)
      • Serious problems with BOSE Lifestyle CD player - Bjorn Wanders 16:34:07 01/08/99 (0)

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