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Serious problems with BOSE Lifestyle CD player Posted by Bjorn Wanders [IP: 194.229.222.125] on January 08, 1999 at 16:34:07: In Reply to: Serious problems with BOSE Lifestyle CD player posted by Nigel Pond [SysOp] on January 08, 1999 at 10:28:25 Nigel, You were right about the fact that BOSE does not refund me directly; my dealer does the refunding. > From my recollections of European law, before I moved to the US That's a good thing to know, you know. > I would check with your local citizens I thought the Ombudsman was Dutch :) > and find out exactly what your legal rights are. Often you will have greater I couldn't agree more with you, thanks for the advice. The dealer, however, showed great compassion tonight and he regretted that his company's policy was not to return cash money. I don't want to start a law-suit against him, but if I cannot find a good alternative system, I will ask my money back! > Sorry to ramble, but I hate to see consumers get shafted like this!! I'm glad there are still people who agree with me! I was beginning to assume that it was natural for a $1700 system that makes unwanted high-pitched noises... Cheers, Bjorn
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